Shipping policy
Shipping Policy
Where possible, all orders are processed within two business days of being received.
At this time, DRITAL Perspiration Controlling Powder does not offer international shipping as a standard service. However, international orders may be considered on a case-by-case basis. If you are located outside Australia and wish to purchase our products, please contact us at [assist@drital.com.au] to inquire about availability and shipping costs.
International shipping fees, duties, and taxes are the responsibility of the customer. Delivery times may vary depending on the destination and local customs processing.
- Deliveries are conducted during business hours, Monday - Friday only
- Excludes weekends and public holidays
- Transit times are estimated
- May be affected by factors out of our control
- May change without notice
Postage and Handling Costs – AUSTRALIA
- STANDARD delivery to an address within Australia = $8.50
- STANDARD delivery to an address within Australia for orders over $50 = FREE SHIPPING
- EXPRESS delivery to an address within Australia = $12.50
- EXPRESS delivery to an address within Australia for orders over $50 = $4.50
Estimated Delivery Timeframes - AUSTRALIA
- STANDARD delivery = DRITAL will use reasonable endeavours to deliver the order within ten business days (Monday – Friday, excluding official public holidays)
- For STANDARD orders delivered to Western Australia and the Northern Territory: Please allow up to 9-15 =business days for delivery.
- EXPRESS delivery = you will receive your order within 1-4 business days from the date of dispatch.
- For EXPRESS orders delivered to Western Australia and the Northern Territory: Please allow up to 2-6 business days for delivery.
Shipping Rules and Restrictions:
DRITAL will post all orders to all states and regions throughout Australia.
**Please note that while we endeavour to have your order delivered within the above timeframes, due to the impacts of COVID-19 there can be a delay in receiving your shipment.
Delivery Addresses
To ensure fast and reliable delivery, we use Aramex Australia as our delivery partner for most customer orders.
Please note:
Aramex does not deliver to Post Office Boxes (PO Boxes), Parcel Lockers, or Australia Post Parcel Collect addresses.
For this reason, we require a residential or business street address for all orders.
If a PO Box address is entered at checkout, this may delay your order while we contact you to obtain a valid street address.
Goods and Services Tax:
DRITAL is based in Australia and we are required by law to charge Goods and Services Tax on all orders shipped to customers in Australia.